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You have 30 days after receiving your item to request a return.
To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging. All supplied accessories, keys, manuals and components must be included. You will also need your receipt or proof of purchase.
To start a return, contact us at support@safetycentrics.com with your order number and the reason for your request.
After discussing your request with our customer service team and receiving approval, we will email you a prepaid return shipping label and instructions on how and where to send your package.
Items sent back without prior return authorization will not be accepted. Please use the return address provided in your approval email.
For any return questions, contact support@safetycentrics.com.
Safetycentrics covers return shipping costs for approved, eligible returns, including returns due to a change of mind or a damaged, defective or incorrect item.
We do not charge a restocking fee. Please use the prepaid return shipping label provided by our customer service team.
Please inspect your order upon delivery and contact us promptly if your item is defective, damaged or incorrect.
Email support@safetycentrics.com with your order number, a description of the issue and photos showing the item and packaging so we can evaluate the issue and arrange an appropriate solution.
Sale and promotional items are not eligible for change-of-mind returns.
If a sale or promotional item arrives damaged, defective or incorrect, please contact our customer service team so we can review and resolve the issue.
This policy does not limit any rights available under applicable law.
To exchange an eligible item, request a return first. Once your return is accepted, place a separate order for the replacement item.
After receiving your returned item, we will inspect it and notify you whether your refund is approved. For approved, eligible returns, the refund will be returned to your original payment method within 10 calendar days after we receive your returned item. This period includes inspection and approval.
If you have not received your refund within 10 calendar days after we received your returned item, contact support@safetycentrics.com with your order number.
Store name: Safetycentrics
Company name: L.C Innovations Group LLC
Company registration number: 2023-001369429
Company address:
30 N Gould St Ste R
Sheridan, WY 82801
United States
Warehouse address:
20 Linden Avenue East, Unit B
Jersey City, NJ 07305
United States
Please obtain return authorization before sending a package. Follow the return address and instructions provided by our customer service team.
Phone: +1 (862) 225-5668
Email: support@safetycentrics.com
Customer Support Hours
Monday to Friday: 09:00 AM – 05:00 PM ET
Weekends: 11:00 AM – 04:00 PM ET
All hours are in Eastern Time (ET).
We aim to respond to inquiries within 24 hours.
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